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New technology is available that will let us remotely help you when you are too busy to provide support for users with problems with their workstations. You do not have to install anything ahead of time on their workstation. You can have them contact us at a special extension or email us. We will call them back which will means you will not have any long distance charges. We send them an email with a link they click on. That gives us temporary access to their desktop. Then we can work with them just as if we were there. They can see everything we are doing. It is the next best thing to having someone on site and the most cost effective to solve their problems.

$50 per hour for Windows support
Workstation Support